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    Privacy Policy

    Society Pet Care respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy explains how we collect, use, disclose, and protect personal information when you visit www.societypetcare.com (the "Site"), submit a form (including our "Free Walk" and "Meet & Greet" request forms), contact us, or use our dog walking and pet sitting services (collectively, the "Services").

    1. Information We Collect

    We may collect the following categories of information:

    • Contact information: full name, email address, phone number, and home address.
    • Pet information: pet name, pet type, breed, and any care notes you provide.
    • Scheduling information: preferred walk/visit times, service interest, and special instructions.
    • Communications: messages you send us through forms, email, phone, or SMS.
    • Automatically collected data: IP address, browser type, device information, pages visited, and referral source, collected via cookies and similar tracking technologies.
    • Marketing identifiers: data collected through advertising pixels (such as Meta Ads and Google Ads) and analytics tools used to measure the performance of this landing page.

    2. How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiry and schedule a Meet & Greet or service visit.
    • Provide, maintain, and improve our dog walking and pet sitting Services.
    • Send appointment confirmations, reminders, and service updates by email, phone, or SMS/text message.
    • Communicate promotional offers, newsletters, or updates (you may opt out at any time).
    • Analyze website traffic and advertising campaign performance.
    • Comply with legal obligations and protect the rights, safety, and property of the Company, our clients, and our team.

    3. SMS / Text Message Consent

    By submitting your phone number through our forms, you consent to receive transactional and, where applicable, marketing text messages from Society Pet Care related to your service requests and appointments. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying "STOP," and you can request help by replying "HELP." Consent to receive texts is not a condition of purchasing any service.

    4. Third-Party Service Providers

    We use trusted third-party platforms to operate our business and this website, including:

    • CRM and marketing automation platforms to manage form submissions, scheduling, and client communications.
    • Advertising platforms (Meta/Facebook Ads, Google Ads) for retargeting and campaign measurement.
    • Analytics providers to understand site usage and improve user experience.
    • Payment and scheduling software used to manage client accounts and service visits.

    These providers may process your personal information solely to perform services on our behalf and are not authorized to use your data for their own independent purposes.

    5. Cookies and Tracking Technologies

    Our Site uses cookies and similar technologies to remember your preferences, analyze traffic, and support advertising campaigns. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.

    6. Sharing of Information

    We do not sell your personal information. We may share information:

    • With service providers who perform functions on our behalf (as described above).
    • If required by law, subpoena, or legal process.
    • To protect the rights, property, or safety of Society Pet Care, our clients, employees, or the public.
    • In connection with a business transfer, merger, or acquisition, subject to this Policy.

    7. Data Retention

    We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, provide our Services, and comply with legal, accounting, or reporting requirements.

    8. Your Privacy Rights

    Depending on your location, you may have the right to:

    • Access the personal information we hold about you.
    • Correct inaccurate or incomplete information.
    • Delete your personal information, subject to legal exceptions.
    • Opt out of marketing communications and text messages at any time.
    • Object to or restrict certain processing of your information.

    To exercise any of these rights, contact us using the information below. We will verify your identity before fulfilling your request and respond within the timeframe required by applicable law.

    9. Children's Privacy

    Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

    10. Data Security

    We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

    12. Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

    Society Pet Care
    South Tampa, Florida
    Email: info@societypetcare.com
    Phone: 813-485-4427

    Effective Date: September 28, 2026

    Last Updated: September 28, 2026